PRODUCT SERVICING AND REPAIRS

Need your product to be serviced? Simply contact Kenwood Customer Service and Repair where an advisor will be happy to help you.

CONTACT OUR CUSTOMER SERVICE
Service support: 1800-952-5354
WhatsApp - message only: 8711 3256
Email: dlgsvc@dwspl.com.sg
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WALK-IN FOR REPAIR AND SERVICING

De'Longhi Group Customer Care Centre
#04-27, 11 Woodlands Close
Singapore 737853
[Operated by DWS Private Limited]
MON – FRI:           9:30am to 5:30pm 
SAT, SUN & PH:   Closed

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PICK-UP OR DROP-OFF SERVICE (All products)
Call 1800-952-5354 or email our partner [DWS Private Limited] to make an arrangement.
(Note: Separate repair charges apply based on warranty terms & conditions.)
Pick-up service: $30 per way. Includes packing of product.
Drop-off service: $30 per way. Includes basic testing of machine onsite.


Product Safety Information (For Multipro Sense Food Processor 3.5L FPM810)

If you own a Multipro Sense Food Processor 3.5L FPM810, please refer to our safety notice here